IN THIS ARTICLE, THE STRUCTURE OF THE CORPORATE STRATEGIC PLAN AND THE SECTORIAL PLANS OF THE UNITS THAT COMPOSE A UNIVERSITY ARE ANALYZED. THE SITUATION OF THE UNIVERSITY OF BIO-BIO IN CONCEPCIÓN (CHILE) IS CONSIDERED AS A STUDY CASE. USING A STRUCTURED QUALITATIVE METHODOLOGY, BOTH APPLYING KNOWLEDGE OF THE SUBJECTS AND ALSO PARTICIPATING IN THE PREPARATION AND FEEDBACK OF THESE PLANS, IT WAS FOUND THAT THERE ARE DEGREES OF ADVANCE OF THESE PROCESSES OF STRATEGIC PLANNING. THIS DIFFERENT PROGRESS AFFECTS THE EFFICIENCY IN ACHIEVING SECTORIAL ALIGNMENT TO THE CORPORATE PLANS. TO ACHIEVE THE ALIGNMENT OF PLANS FROM THE (FACULTIES, DEPARTMENTS, SCHOOLS) TO THE CORPORATE DEVELOPMENT PLAN A MODEL PROPOSED BY THE UNIVERSITY ADMINISTRATION WAS SUCCESSFULLY IMPLEMENTED.

THIS ARTICLE HAS THE OBJECTIVE OF ANALYZING THE STRATEGIC DIRECTION PROCESSES OF CHILEAN STATE AND NON-STATE UNIVERSITIES IN ORDER TO GATHER THE STATE SITUATION DEVELOPED BY THEM, ESTABLISH COMPARISON AND EVALUATE THE IMPACT IN THEIR RESULTS. FOR THIS, THE WHEELEN, HUNGER AND OLIVA (2007), MODEL WAS USED, WHICH HAS 4 STAGES: ENVIRONMENTAL ANALYSIS, STRATEGIC FORMULATION, STRATEGIC IMPLEMENTATION AND EVALUATION AND CONTROL OF STRATEGY. THIS LAST STAGE IS DEFINED IN THE MODEL AS PERFORMANCE EVALUATION. THE METHODOLOGY IS ASCRIBED TO THE MIXED RESEARCH PARADIGM, QUALITATIVE THROUGH TECHNIQUES OF DOCUMENTARY RESEARCH FROM WEBSITES AND CHILEAN STATE AGENCIES. BY EXPERT JUDGMENT THE PROGRESS OF UNIVERSITIES WAS EVALUATED FOR THE STRATEGIC PLANNING PROCESS. STATISTICAL ANALYSIS INCLUDE DESCRIPTIVE STATISTICS, NON PARAMETRIC TESTS, ANALYSIS OF BIVARIATE CORRELATION AND LINEAR REGRESSION MODEL. RESULTS SHOW DIFFERENT DEGREES OF PROGRESS IN THE STRATEGIC DIRECTION PROCESS, DETECTING SIGNIFICANT DIFFERENCES BETWEEN STATE AND NON STATE UNIVERSITIES IN ALL MODEL VARIABLES. THE DATA ALSO SHOW THAT THE HIGHER THE DEGREE OF PROGRESS IN THE STRATEGIC PLANNING PROCESS A GREATER INDICATOR OF QUALITY OF UNDERGRADUATE TEACHING IS OBSERVED. MOREOVER, THE LEVEL OF DEVELOPMENT OF STATE UNIVERSITIES REGARDING THE IMPLEMENTATION OF THE STRATEGY POSITIVELY IMPACTS THE NUMBER OF ACCREDITATION YEARS, WHILE FOR NON-STATE UNIVERSITIES ENVIRONMENTAL ANALYSIS POSITIVELY IMPACTS THE NUMBER OF ACCREDITATION YEARS.

THIS STUDY ANALYSES THE RELATIONSHIP THAT EXISTS BETWEEN THE PERFORMANCE OR ORGANIZATIONAL RESULTS AND THE HOT SPOTS IN AN UNDERGRADUATE CAREER OF THE UNIVERSIDAD DEL BIO-BIO IN CHILE. GIVEN THE COMPETENCIES IN ORGANIZATIONAL ASPECTS ALREADY ACQUIRED BY THE STUDENTS OF COMMERCIAL ENGINEERING, THE SAMPLED POPULATION WAS FORMED BY THE 260 STUDENTS IN THE LAST 3 YEARS OF THE CAREER. FROM THIS SAMPLE, A PROBABILISTIC SAMPLE OF 154 STUDENTS, CORRESPONDING TO 60% OF THE POPULATION WAS OBTAINED. IN ORDER TO ACCOMPLISH THE GOALS, AN INSTRUMENT OF 26 ITEMS WAS APPLIED, THAT IS STRUCTURED BASED ON THE DIMENSIONS THAT CONSTITUTE THE GRATTON MODEL. THE ANALYSIS OF THE GRATTON MODEL SHOWED THAT THE EMERGENCE OF HOTSPOTS MAINLY ORIGINATED FROM THE RELATIONSHIP BETWEEN THE LIFE-GIVING PURPOSE AND THE PRODUCTIVE CAPACITY, GIVEN BY THE SKILLS, COMPETENCIES AND ABILITIES THAT WILL LEAD PEOPLE TO BE MORE PRODUCTIVE.

ACTUALMENTE EN EL SISTEMA DE TRAZABILIDAD SE MUESTRAN SERIOS INCONVENIENTES EN LAS ETAPAS DEL INVENTARIO (EMPEZANDO POR LA FUERZA DE VENTAS, LOGÍSTICA Y DESPACHO). LA FALTA DEL CONTROL LOGÍSTICO HACE QUE LAS OPERACIONES EN LA EMPRESA Y LA COMUNICACIÓN CON LAS DIFERENTES DIVISIONES SE HAGAN COMPLEJA, ENCONTRÁNDOSE CUELLOS DE BOTELLA EN LOS PROCESOS. HA SURGIDO LA NECESIDAD DE OPTIMIZAR LOS PROCESOS DE LA CADENA DE VALOR A TRAVÉS DE LA TRAZABILIDAD. LA IMPLEMENTACIÓN DE UN SISTEMA DE TRAZABILIDAD EN UNA EMPRESA ES EL PRIMER PASO, YA QUE PERMITE HACER SEGUIMIENTO DURANTE TODO EL PROCESO Y EN CASO DE PRESENTARSE UN RECLAMO SE PUDIERA HACER UN RASTREO DE UNA FORMA EFICAZ Y CLARA LLEGANDO A LA FUENTE Y EVITANDO QUE EL MISMO PROBLEMA REAPAREZCA.

LA PRESENTE PUBLICACIÓN EXPLORA EL PROCESO METODOLÓGICO DESARROLLADO EN EL MARCO DEL TALLER DENOMINADO DISEÑO E INNOVACIÓN PARA LA COMPETITIVIDAD EMPRESARIAL, LLEVADO A CABO EN EL MARCO DEL PROYECTO PROPUESTA INTERDISCIPLINARIA DE UN MODELO DE GESTIÓN DE LA INNOVACIÓN PARA LA PYME DE LA REGIÓN DEL BIOBÍO, IMPULSADO POR INNOVA BÍO BÍO, LA AGENCIA DE TECNOLOGÍA DE LA REGIÓN DEL BIOBÍO DE CHILE, REFERENCIANDO CONCEPTOS BÁSICOS DE GESTIÓN DEL DISEÑO Y LA INNOVACIÓN, LO QUE SE ARTICULA CON UN EJERCICIO GRUPAL PROYEC-TUAL CENTRADO EN EL DESARROLLO DE SOLUCIONES INNOVADORAS, APORTANDO AL CONOCIMIENTO DEL DISEÑO Y SU IDENTIFICACIÓN COMO UN FACTOR INELUDIBLE PARA QUE LAS PYMES CREZCAN Y SUS PRODUCTOS Y SERVICIOS SINTONICEN CON LAS DEMANDAS Y EXPECTATIVAS DE SUS CLIENTES. EN ESTE SENTIDO, LAS POLÍTICAS PÚBLICAS DE LA REGIÓN DEL BIOBÍO SON ASERTIVAS DADO QUE ESTÁN APUN-TANDO A PROMOCIONAR EXPERIENCIAS ACADÉMICO-EMPRESARIALES INSTALANDO CAPACIDADES A NIVEL DE PREGRADO, QUE SERÁN DECIDORAS PARA LOS FUTUROS DESARROLLOS PROFESIONALES EN QUE EL DISEÑO SERÁ PILAR FUNDAMENTAL PARA LA INNOVACIÓN APLICADA.

THE OBJECTIVE OF THIS STUDY IS TO EXPLORE WHETHER KNOWLEDGE MANAGEMENT HAS A POSITIVE IMPACT ON THE PERFORMANCE OF UNIVERSITY HIGHER EDUCATION INSTITUTIONS. TAKING INTO ACCOUNT THAT THE CREATION, STORAGE, TRANSMISSION AND USE OF KNOWLEDGE ARE INVOLVED IN KNOWLEDGE MANAGEMENT, SURVEYS HAVE BEEN APPLIED TO 50 NONACADEMIC PROFESSIONALS FROM UNIVERSITIES. THE RESULTS OF THE ANALYSIS WITH STRUCTURAL EQUATIONS INDICATE THAT EFFECTIVELY WITHIN THESE ENTITIES, THERE IS A DEVELOPMENT OF KNOWLEDGE MANAGEMENT INVOLVED IN ITS MANAGEMENT AND DAILY OPERATION, WHICH IS LIKELY TO HAVE A POSITIVE IMPACT ON ITS PERFORMANCE, MAINLY IN ASPECTS RELATED TO THE COMPLIANCE WITH ESTABLISHED OBJECTIVES AND THE ABILITY TO ADAPT TO CHANGES. © 2019, ASSOCIACAO IBERICA DE SISTEMAS E TECNOLOGIAS DE INFORMACAO. ALL RIGHTS RESERVED.

THE AIM OF THIS PAPER IS TO ANALYZE THE IMPACT OF SCIENTIFIC PRODUCTIVITY ON THE INSTITUTIONAL ACCREDITATION OF UNIVERSITIES THAT BELONGS TO THE COUNCIL OF RECTORS OF CHILEAN UNIVERSITIES. THESE COUNCIL IS FORMED BY 16 STATE UNIVERSITIES AND 9 PRIVATE UNIVERSITIES WITH STATE CONTRIBUTION. SCIENTIFIC PRODUCTIVITY IS MEASURED CONSIDERING THE FACULTY MEMBERS THAT HOLD A PHD DEGREE, THE NUMBER OF PAPERS PUBLISHED IN SCIENTIFIC JOURNALS INDEXED IN THE WEB OF SCIENCE, AND THE AMOUNT OF FONDECYT PROJECTS (WITH STATE SUPPORT) AWARDED TO THESE INSTITUTIONS, FACTORS THAT NOTORIOUSLY INFLUENCE TEACHING QUALITY. THE METHODOLOGY IS OF THE MIXED-TYPE METHOD THROUGH TECHNIQUES OF DOCUMENTARY RESEARCH, AND REPORTS FROM MINISTRIES AND CONSORTIUMS. ON THE OTHER HAND, STATISTICAL CRITERIA ARE DEFINED TO QUANTIFY THE IMPORTANCE OF THE FACTORS THAT AFFECT INSTITUTIONAL ACCREDITATION OF THESE INSTITUTIONS. IT IS CONCLUDED THAT THERE IS A POSITIVE LINEAR RELATIONSHIP BETWEEN THE YEARS OF INSTITUTIONAL ACCREDITATION AND THE NUMBER OF FACULTY MEMBERS HOLDING PHD DEGREE, THE NUMBER OF PUBLICATIONS AND THE NUMBER OF PROJECTS.

CONTINUOUS IMPROVEMENT IN EDUCATION IS A HIGHLY RELEVANT ELEMENT FOR THE TRAINING OF NEW PROFESSIONALS WHO COME TO THE LABOR MARKET, IN THE SAME WAY IT BECOMES ESSENTIAL TO BE ABLE TO VERIFY DURING THE TRAINING PROCESS THAT THE COMMITTED GRADUATION PROFILE IS MET. THUS, THE OBJECTIVE OF THIS ARTICLE IS TO APPLY AND ANALYZE INSTRUMENTS TO EVALUATE THE PROGRAMS FOR COMPETENCIES IN THE COMMERCIAL ENGINEERING DEGREE, OF A STATE UNIVERSITY BELONGING TO THE COUNCIL OF RECTORS OF CHILEAN UNIVERSITIES. THE STUDY IS ASCRIBED TO THE MIXED METHODOLOGY AND DEVELOPS TECHNIQUES, SUCH AS DOCUMENTARY ANALYSIS AND QUESTIONNAIRES. IT WAS FOUND THAT ALTHOUGH THE INSTITUTION PRESENTS AND APPLIES VARIOUS ACTIONS TO MONITOR THE CURRICULUM BY COMPETENCIES, A SINGLE CURRICULUM MANAGEMENT AND EVALUATION MODEL IS NOT OBSERVED. IN THIS SENSE, A PROPOSAL IS PROPOSED FOR EVALUATING PROGRAMS BY COMPETENCIES AND MONITORING THE CLASSROOM. THE PERCEPTIONS OF THE STUDENTS INDICATE AGREEMENT WITH WHAT HAS BEEN DONE, HOWEVER, IN THEIR ROLE THERE ARE SOME SHORTCOMINGS RELATED TO THE PREPARATION AND REVIEW OF MATERIAL PROVIDED BY THE TEACHER. IT IS CONCLUDED THAT THESE FEEDBACKS ALLOW CONTINUOUS IMPROVEMENTS TO THE TEACHING-LEARNING PROCESS, THUS ACHIEVING FURTHER PROGRESS IN THE EDUCATIONAL MODEL BASED ON COMPETENCIES.

THE FOLLOWING STUDY AIMS TO CARRY OUT A STRATEGIC PLANNING FOR THE SOCIAL PROGRAMS OF THE REGIONAL MINISTRY OF SOCIAL DEVELOPMENT, OF THE BIO-BÍO REGION, IN ORDER TO IMPROVE THE MANAGEMENT OF SAID ORGANIZATION. THE METHODOLOGY AIMS TO USE THE STRATEGIC MANAGEMENT MODEL OF DAVID, FRED (2003), AND THROUGH THE USE OF PRIMARY AND SECONDARY SOURCES AND DESCRIPTIVE AND EXPLORATORY INFORMATION, IT GETS RESULTS THAT, TRANSLATED AND APPLIED TO THE UNIT UNDER STUDY, ALLOW THE FORMULATION OF OBJECTIVES, DESIGN OF NECESSARY AND REQUIRED STRATEGIES TO IMPROVE THE DEVELOPMENT OF THE AGREEMENTS BETWEEN THIS SEREMI MENTIONED ABOVE AND THE MUNICIPALITIES OF THE BIOBÍO REGION.

THIS PAPER EXPLORES THE EXPERIENCE BETWEEN UNDERGRADUATE STUDENTS OF THE SCHOOL OF INDUSTRIAL DESIGN INCORPORATED INTO A FIELD OF FONDECYT RESEARCH PROJECT NO. 11130394 FUNDED BY NATIONAL SCIENCE AND TECHNOLOGY COMMISSION OF CHILE, TO DESIGN AND DEVELOP CONSISTENT MATERIALS BASED ON PANELES ARAUCO CO., REQUIREMENTS THE LARGEST PRODUCER OF WOOD BOARDS COMPANY IN LATIN AMERICA. THIS IS A PLANNING EXPERIENCE PROJECT THAT BRINGS STUDENTS TO THE WORKING REALITY OF REGIONAL ENVIRONMENT CONTRIBUTING TO THEIR FORMATION, FROM THE GENERATION OF PRODUCTS MADE IN A LABORATORY AND RESEARCH ENVIRONMENT, BUT INVOLVING PRODUCTION AND MARKET VARIABLES OF BUSINESS WORLD. IT IS AN EXPERIENCE THAT ALLOWS TO BALANCE THE PROJECT VIEW FROM RESEARCH AND INTERDISCIPLINARY, AS WELL AS THE EXPECTATIONS GENERATED BY DESIGNING A PRODUCT FOR A LEADING COMPANY IN THE INDUSTRY. THE TRADITIONAL DESIGN PROCESS IS COMPLEMENTED BY METHODOLOGIES FROM KANSEI ENGINEERING, WHILE 3D SUPPORT EQUIPMENT AT THE STAGE OF IDEATION OF PROPOSALS TO MEET TIMES ARRANGED BY THE COMPANY. THE PROPOSALS ADDRESS BOARDS WITH NEW VISUAL TEXTURES AND LIGHTING APPLICATIONS, IN SEARCH OF NEW OPPORTUNITIES FOR TIMBER RAW MATERIAL BASE. THE DESIGN ALLOWS COMPANIES TO DIFFERENTIATE THEMSELVES FROM COMPETITORS, OPTIMIZE COMMUNICATION OF VALUES, MAKES BETTER CUSTOMIZED PRODUCTS BASED ON THE NEEDS OF USERS AND MORE RESPECTFUL OF THE ENVIRONMENT, CREATING ENVIRONMENTS THAT PROMOTE A BETTER LIFE QUALITY. THE CORRECT USE OF CORPORATE DESIGN MANAGEMENT TOGETHER WITH IMPLEMENTATION OF PUBLIC POLICIES CONSISTENT WITH THIS PURPOSE, MAKE THE APPROPRIATE TIME TO INTRODUCE THE INNOVATION APPLIED TO PRODUCTIVE AND SERVICE SECTORS. THE SEARCH FOR SYNERGIES THAT INCREASE COMPETITIVENESS OF BUSINESS IS PERMANENT IN TIMES WHERE GLOBAL ECONOMIC AND MARKET DYNAMICS MOVE RAPIDLY. THEREFORE, THE INTERACTION BETWEEN EDUCATION, BUSINESS AND RESEARCH REPRESENTS AN INTERESTING STRATEGY TO ACHIEVE BETTER STANDARDS IN NEW PRODUCTS AND THUS, HIGHER EXPECTAT