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AUTOMATED TOOLS FOR USABILITY EVALUATION: A SYSTEMATIC MAPPING STUDY

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dc.creatorLUIS ALBERTO ROJAS PINO
dc.date2022
dc.date.accessioned2025-01-10T15:31:38Z
dc.date.available2025-01-10T15:31:38Z
dc.date.issued2022
dc.description.abstractUSABILITY IS ONE OF THE MOST CRITICAL INDICATORS IN DETERMINING THE QUALITY OF A SOFTWARE PRODUCT. IT CORRESPONDS TO HOW USERS CAN USE A SOFTWARE SYSTEM TO ACHIEVE SPECIFIC OBJECTIVES WITH EFFECTIVENESS, EFFICIENCY, AND SATISFACTION. A USABILITY EVALUATION IS NECESSARY TO ENSURE THAT THE SOFTWARE SYSTEM IS USABLE, BUT THIS HAS CERTAIN DISADVANTAGES (E.G., A HIGH COST OF TIME AND BUDGET FOR THE EVALUATION TO BE IMPLEMENTED). WHILE THESE DISADVANTAGES CAN BE A BIT DAUNTING DESPITE THE BENEFITS THEY PROVIDE, SOME TOOLS CAN AUTOMATICALLY GENERATE AND SUPPORT USABILITY TESTING. WE CONDUCTED A SYSTEMATIC MAPPING STUDY TO IDENTIFY THE TOOLS THAT SUPPORT AUTOMATIC USABILITY EVALUATION. WE IDENTIFIED A TOTAL OF 15 PRIMARY STUDIES. IN ADDITION, WE CLASSIFY THE TOOLS INTO FOUR CATEGORIES: MEASURE USABILITY, SUPPORT USABILITY EVALUATION, DETECT USABILITY PROBLEMS, AND CORRECT USABILITY PROBLEMS. WE IDENTIFIED THAT THE AUTOMATIC EVALUATION OF THE USABILITY OF WEB PLATFORMS AND MOBILE DEVICES IS THE MOST INTERESTING.
dc.formatapplication/pdf
dc.identifier.doi10.1007/978-3-031-05061-9_3
dc.identifier.urihttps://repositorio.ubiobio.cl/handle/123456789/12435
dc.languagespa
dc.publisherSOCIAL COMPUTING AND SOCIAL MEDIA: APPLICATIONS IN EDUCATION AND COMMERCE
dc.relation.uri10.1007/978-3-031-05061-9_3
dc.rightsPUBLICADA
dc.titleAUTOMATED TOOLS FOR USABILITY EVALUATION: A SYSTEMATIC MAPPING STUDY
dc.title.alternativeHERRAMIENTAS AUTOMATIZADAS PARA LA EVALUACIÓN DE LA USABILIDAD: UN ESTUDIO DE MAPEO SISTEMÁTICO
dc.typeARTÍCULO
dspace.entity.typePublication
ubb.EstadoPUBLICADA
ubb.Otra ReparticionDEPARTAMENTO DE CIENCIAS DE LA COMPUTACION Y TECNOLOGIA DE LA INFORMACION.
ubb.SedeCHILLÁN
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