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ALIGNING BUSINESS STRATEGY AND INFORMATION TECHNOLOGIES IN LOCAL GOVERNMENTS USING ENTERPRISE ARCHITECTURES

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dc.creatorDANIELA NICOLE GALLEGOS BAEZA
dc.creatorIGNACIO ANDRÉS VELÁSQUEZ LAGOS
dc.creatorMARÍA ANGÉLICA CARO GUTIÉRREZ
dc.date2021
dc.date.accessioned2025-01-10T15:23:29Z
dc.date.available2025-01-10T15:23:29Z
dc.date.issued2021
dc.description.abstractNOWADAYS, MUNICIPALITIES CAN PROVIDE SERVICES TO CITIZENS THROUGH INFORMATION TECHNOLOGIES, IMPROVING THEIR MASSIFICATION AND ACCESS. THESE ARE GENERALLY PROVIDED BASED ON A COUNTRY?S LAWS, BUT DIGITALIZATION DISSIMILARITIES AND THE LACK OF GUIDELINES COMPLICATE AN EQUILIBRIUM IN THEIR PROVISION BETWEEN THE DIFFERENT MUNICIPALITIES OF A COUNTRY. ON THE OTHER HAND, ENTERPRISE ARCHITECTURES CAN BE USED FOR STANDARDIZATION, CONVERGENCE, AND INTEROPERABILITY IN ELECTRONIC GOVERNMENTS, AS THEY ALLOW A HOLISTIC PERSPECTIVE FOR VIEWING THE INFORMATION TECHNOLOGY RESOURCES OF A MUNICIPALITY AND ALIGNING THEM WITH THEIR BUSINESS STRATEGY. THE CURRENT PROPOSAL EMERGES IN THIS SCENARIO, WITH THE OBJECTIVE OF PRESENTING A METHOD FOR DEVELOPING REFERENCE ENTERPRISE ARCHITECTURES BASED ON E-SERVICES AND ITS USE IN A SPECIFIC CASE. CONCRETELY, A REFERENCE ENTERPRISE ARCHITECTURE HAS BEEN DEVELOPED FOR A SET OF MINIMUM E-SERVICES THAT MUST BE PROVIDED BY CHILEAN MUNICIPALITIES.
dc.formatapplication/pdf
dc.identifier.doi10.1177/02666669211030619
dc.identifier.issn1741-6469
dc.identifier.issn0266-6669
dc.identifier.urihttps://repositorio.ubiobio.cl/handle/123456789/11792
dc.languagespa
dc.publisherInformation Development
dc.relation.uri10.1177/02666669211030619
dc.rightsPUBLICADA
dc.titleALIGNING BUSINESS STRATEGY AND INFORMATION TECHNOLOGIES IN LOCAL GOVERNMENTS USING ENTERPRISE ARCHITECTURES
dc.typeARTÍCULO
dspace.entity.typePublication
ubb.EstadoPUBLICADA
ubb.Otra ReparticionDEPARTAMENTO DE CIENCIAS DE LA COMPUTACION Y TECNOLOGIA DE LA INFORMACION.
ubb.Otra ReparticionDEPARTAMENTO DE CIENCIAS DE LA COMPUTACION Y TECNOLOGIA DE LA INFORMACION.
ubb.Otra ReparticionDEPARTAMENTO DE CIENCIAS DE LA COMPUTACION Y TECNOLOGIA DE LA INFORMACION.
ubb.SedeCHILLÁN
ubb.SedeCHILLÁN
ubb.SedeCHILLÁN
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